Service Planner - Global Event Platform

TaipeiLINE TaiwanProduct PlanningProduct ManagementFull-time

In LINE, we put “Users Rule” as the 1st LINER style. To achieve that, we need the person in this role to help cross-functional teams focus on the users and be always data-driven.
The Planners in LINE planning team are the key driver of product innovation. The planners in Service-oriented Platform team will work with the team to build the best campaign experience for the global market in a fast-paced working culture.
You will work with Biz team, service planners and researchers to make data-informed decisions.
This role is empowered to define, decide and develop the possible solution for what making a great experience for overall services’ users and Partners.

 

Responsibilities

  • Service product owner (PO), drive service requirements and business features with Dev/Design to ensure that our solutions become a fit for the needs.
  • Prioritize the product requirements base on well understanding of users needs and biz needs.
  • Listen to the Voice Of Customer, identify local market trend and define service strategy.
  • Coordination with cross-functional teams among multi-countries.
  • Project management and regular service maintenance (Capable of problem-solving)
  • Develop the product spec, communicate with stakeholders, co-workers, and senior management via influential verbal, written and visual communication skills.

 

Basic Qualifications

  • 5+ years experience in Platform, Marketing Mechanism, Martech, E-Commerce, and web-oriented products
  • Solid experience of developing product requirements(such as specifications, user flows, etc) and Scrum process.
  • Clear understanding of the scrum development process and modern UX research process.
  • Exceptional interpersonal skills and ability to develop strong working relationships inside and outside LINE.
  • Innovative and passionate about the internet, mobile and LINE.
  • End-to-End working attitude/ability, carry about detail.
  • Excellent verbal and written communication skills.
  • Fluent English. Japanese or Korean capable is plus.

 

LINERs we are looking for:

  • Users Rule
  • Perfect Details
  • Always Data-driven
  • Build Lean and Exceptional Teams
  • Open Communication, Vertical Decision-making
  • Keep in Sync, Aiming for the Same Goal
  • 1% Problem-finding, 99% Solution-making

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